Use this page for information on all ballpark policies, procedures and information. Should you need additional information, please email the club or call the front office at (505) 924-2255.
The 3rd Floor Bridge Hospitality Area is an exclusive hospitality area located on the Club Level and accommodates groups of 20. For additional info or to book an event in this area, please contact the Group Sales Department at (505) 924-2255.
Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.
Isotopes Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability.
Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Club Level if they choose those seats.
No alcoholic beverages may be brought into or removed from Isotopes Park. New Mexico State Law prohibits the sale of alcoholic beverages to persons under the age of 21.
Please note the following policies:
- Patrons will be required to show proper proof of age when purchasing alcoholic beverages at Isotopes Park.
- New Mexico Law prohibits patrons from purchasing and/or possessing more than two alcoholic beverages at a time.
- Alcohol will not be served after the bottom of the 7th inning. This policy varies for 7-inning games or games with extended rain delays.
- The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve the right to deny the sale of alcoholic beverages to any guests.
- Do not allow anyone to attempt to drive if intoxicated. Assist guests to the CNM Guest Services Booth to arrange a ride.
Guests may make autograph requests from the Isotopes and visiting teams up to 15 minutes prior to game time. The best access to the players would be along the retaining walls near the dugouts. Guests are asked not to climb or lean on top of the dugouts and will be asked to move 15 minutes prior to game time per Major League Baseball rules.
Baby changing tables are located in all restrooms at Isotopes Park. There are “Family Restrooms” located on the concourse (both 1st and 3rd base side), Club Level and Press Level.
The Albuquerque Isotopes encourage fans to leave all bags at home to speed up the entry process into the stadium.
If a fan chooses to bring in a bag, the following rules apply:
- All bags are subject to search
- Each fan may carry one bag of any size that is clear plastic, vinyl, or PVC, or a clear plastic freezer bag (Ziploc bag or similar).
- Palm-sized clutch purses or wallets do not need to abide by the Clear Bag Policy.
- Bags within bags will not be permitted -- all items must be clearly visible within one acceptable/approved clear bag.
- For guests with medical or childcare needs such as diapers, wipes, formula, bottles, breast pumps, insulin, or medications those items may be brought in a separate non-clear medical or diaper bag, and those bags are subject to search upon entry into the stadium. Only childcare or medical items may be carried inside of these bags; all other personal items must be carried in an approved clear bag.
- Any bags not meeting these requirements will not be allowed inside the ballpark. If a bag is turned away at the gate due to not following the clear bag policy, it will need to be returned to the fan’s vehicle or placed in a rental locker. The Isotopes do not provide free storage for bags.
- Blankets and jackets must be carried in separately and are subject to search.
Prohibited items will not be allowed inside the ballpark (see “prohibited items” for more information).
Commercial banners and signs are not allowed in Isotopes Park without express written consent from the Albuquerque Isotopes.
No bottles, cans, food, beverages or containers may be brought into Isotopes Park, with the exception of sealed bottled water. Oak View Group (OVG) Hospitality will make every effort to accommodate fans with dietary restrictions.
See “Message Board."
The Isotopes Park Box Office is open for the 2026 season. Box Office hours are:
Non-Game Days:
Monday - Friday: 10:00 am – 5:00 pm
Saturday and Sunday: Closed
Game Days:
Tuesday - Saturday: 10:00 am – Conclusion of the game
Sunday day games: 10:00 am – Conclusion of the game
Sunday night games: 12:00 pm – Conclusion of the game
In addition to purchasing tickets at the Isotopes Park Box Office, fans may purchase tickets online by visiting abqisotopes.com or www.ticketmaster.com.
There are no refunds or exchanges for individual game tickets. All sales are final.
Still and hand-held video cameras are permitted at Isotopes Park, but tripods cannot be set up that block the view of other guests. Video reproduction is strictly prohibited without express written consent from the Albuquerque Isotopes.
Children two years of age and older require a ticket to enter Isotopes Park. Children under the age of two years are not required to have a ticket unless they will occupy their own seat. Children ages two through 12 are eligible for a $2 discount (excluding May 3, July 19, August 22) in the Reserved Level only.
The CNM Guest Services Booth, located behind Section 102 on the concourse, will be open the same time as the gates and will stay open until approximately 30 minutes following the game to assist with lost items, lost guests, emergencies, accommodations or any other questions or concerns that may arise.
Oak View Group (OVG) Hospitality is the exclusive concessionaire at Isotopes Park. To inquire or make comments regarding food service, contact Oak View Group (OVG) Hospitality directly at (505) 222-4033.
To request a donation for a community event, please visit abqisotopes.com for additional information or contact the Community Relations Department at (505) 222-4004.
The stadium’s two public elevators are located at the main entrance (McKernan Hall) and inside the gate near the 3rd base stairwell. The elevators provide access for Suite and Club seat holders, disabled guests, Isotopes front office staff and Press Box personnel. If assistance is needed, fans may also take the 3rd base elevator to access Sections 201, 203 and 205.
The Albuquerque Isotopes are committed to creating a safe, comfortable and enjoyable experience for our guests at Isotopes Park.
Our staff will proactively intervene to support an environment where guests can enjoy the Isotopes Park experience free of unacceptable behavior, including the following:
- Foul/abusive language or obscene gestures.
- Intoxication or other signs of impairment related to alcohol consumption.
- Displays of affection not appropriate in a public, family setting.
- Obscene or indecent clothing.
- Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas.
- Sitting in a location other than the guest's ticketed seat.
- Fighting, taunting or making threatening remarks or gestures.
Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Albuquerque Isotopes and Isotopes Park management reserve the right to determine what unruly or unacceptable behavior is.
If anyone is interfering with your enjoyment of our facility, please contact the nearest Isotopes Park Employee for assistance.
LF – 340’
LF Power Alley – 371’
LCF Point – 428’
CF – 400’
RCF Point – 428’
RF Power Alley – 404’
RF – 340’
The First Aid Station is located on the concourse behind Section 102/104. If you need immediate assistance, please notify a staff member or visit the CNM Guest Services Booth.
Stadium gates will generally open one hour and five minutes before the start of each game. On occasion, stadium gates will open 90 minutes prior to game time. All gate opening times are listed at abqisotopes.com and are subject to change.
See “Merchandise.”
The IBEW Local 611 Sky Bridge is an exclusive hospitality area located on the 4th Floor and accommodates groups of 20. For additional info or to book an event in this area, please contact the Group Sales Department at (505) 924-2255.
Orbit is a large goofy alien that arrived at Isotopes Park for the team's inaugural season back in 2003. This bright orange, yellow and red alien landed late one night in center field and has made Isotopes Park his home ever since. Thanks to the Topes amazing fans, Orbit was even crowned the MiLB Mascot Mania’s Best Mascot in Minor League Baseball in 2012.
Orbit can be booked for special occasions by filling out a request form found online at abqisotopes.com or by calling the Community Relations Department at (505) 222-4004 during business hours from 10:00 am to 5:00 pm Monday through Friday.
McKernan Hall is located at the Suite and Club entrance located directly behind home plate on the concourse. McKernan Hall is dedicated to the late Pat McKernan, former Albuquerque Dukes General Manager, who was highly respected in Minor League Baseball and New Mexico. McKernan Hall is a tribute to professional baseball in Albuquerque and includes the Albuquerque Professional Baseball Hall of Fame. Only patrons holding Suite and Club Level tickets may enter through McKernan Hall during events.
The Isotopes Park Pro Shop is open during all home games starting when gates open. The Pro Shop is also open Monday through Friday year-round from 10:00 am to 5:00 pm and on game-day Saturdays from 12:00 pm to 4:00 pm. Fans can always shop online 24/7 at abqisotopes.com or place a phone order by calling (505) 222-4059.
Those wishing to perform the National Anthem at an Isotopes game may submit a demo to the Isotopes for consideration. Additional information regarding this process can be found at abqisotopes.com.
Orbit’s O-Zone is located behind the center field batter's eye and is designated for Team of the Game and Birthday Parties. Call the Group Sales Department at (505) 924-2255 for more details.
Paging is available for emergency situations only (i.e., lost children, etc.). Guests can visit the CNM Guest Services Booth to request a PA announcement. The Isotopes reserve the right to deny any announcement request.
The Pepsi Porch is an exclusive hospitality area located behind Section 123 designed for groups of 20-28. Those interested in booking an event in this area can contact the Isotopes Group Sales Department at (505) 924-2255.
The 2026 Souvenir Program is available online via the Isotopes website (abqisotopes.com).
No bottles, cans, food, beverages or containers may be brought into Isotopes Park, with the exception of sealed bottled water. For everyone's safety, the Isotopes do not allow laser pointers, noisemakers, fireworks, weapons, nets or any other item that may be considered dangerous or may interfere with another fan’s enjoyment of the game. Major League Baseball rules prohibit all bags, except medical bags and manufactured diaper bags, from entering the venue (see “Bags” policy, above). Please be aware this is a partial list of prohibited items and any questions should be directed to the Administrative Offices at (505) 924-2255.
All Isotopes games can be heard on KNML 610 AM/95.9 FM “The Sports Animal.” Occasionally, game broadcasts may be moved to KTBL 1050 AM. Additionally, all games can be heard at abqisotopes.com.
Hand-held radios are welcome at Isotopes Park as long as they do not interfere with other guests' enjoyment of the game. The Isotopes reserve the right to ask any guest to discontinue use of such devices.
To help ensure everyone’s safety, Isotopes Park has a no re-entry policy. Guests who wish to exit and re-enter the facility for personal emergencies should be directed to the CNM Guest Services Booth. Re-entry accommodation is up to the discretion of the Albuquerque Isotopes and is limited to emergencies only.
Isotopes tickets are the property of the Albuquerque Isotopes and may not be sold or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. Isotopes management reserves the right to confiscate any tickets being sold or distributed.
Fans’ safety is our utmost concern. We take pride in Isotopes Park being a safe environment for everyone and we ask all of our guests to abide by the Fans Code of Conduct (see above). For fans’ own well-being, please be aware that bats and balls leaving the field of play can be dangerous and we ask you to stay alert at all times. For the safety of everyone in the facility, we ask that if you see something suspicious or if you observe violations of the Fans Code of Conduct, report the situation to a member of the Isotopes staff or directly to Albuquerque Police Officers who are patrolling the park.
Pocket schedules are available throughout the Albuquerque community, as well as at the Isotopes Park Box Office, Pro Shop and CNM Guest Services Booth. The schedule is also available online at abqisotopes.com.
Guests should sit only in the seats for which they hold valid tickets. Guests may be asked to show their ticket stub if there is confusion over a specific seat.
For details and information about special events and promotional giveaways, see the promotional schedule at abqisotopes.com or visit the CNM Guest Services Booth.
Located on the Club Level, the Stadium Club is normally available for Club Seat and Suite Holders. The Stadium Club is also available for rent on non-game days for corporate parties, weddings, etc. Inquiries about rentals may be directed to the Isotopes administration office.
Information about stadium tours is available under the “Isotopes Park” tab on the Isotopes website.
A ticket is not required for a stroller as long as the stroller is going to be on the Berm, in the Suites, in the Tequila Herradura Deck, in the Pepsi Porch, in the Tecate Terrace or if it is an umbrella stroller which can be folded and stored underneath the chairs. Strollers that cannot be folded and stored underneath seats are not allowed in the seating bowl areas.
The facility has 27 Suites plus the Tecate Terrace (Party Suite) that offer some of the best sightlines and views of the playing field and surrounding area. Suites are leased to companies and individuals who have the opportunity to decorate their respective Suite how they please. Fans inquiring about renting a Suite can call (505) 924-2255.
It is located on the 4th Floor and is an indoor/outdoor area for exclusive parties and corporate events and can accommodate groups of 50-75. For additional info, contact the Group Sales Department at (505) 924-2255.
The Tequila Herradura Fiesta Deck is an exclusive hospitality area located on the Club Level and accommodates groups of 40 to 50. Those interested in booking an event on the Fiesta Deck can contact the Isotopes Group Sales Department at (505) 924-2255.
Guests may bring umbrellas into Isotopes Park as long as they do not interfere with guests' enjoyment of the game or block other fans’ view.
Live video streaming of all Isotopes games is available at www.milb.tv for a fee controlled by Major League Baseball or for free via the Bally Live app.
There are touchless water fountains available on the stadium concourse.