Globe iconLogin iconRecap iconSearch iconTickets icon
Double-A Affiliate
The Official Site of the Frisco RoughRiders Frisco RoughRiders

RoughRiders Digital Ticketing

Access your RoughRiders tickets on your mobile device and be ready for game day!

Access and exchange your tickets, parking passes and redeem your ticket vouchers online with ease through the MiLB App.

Accessing Your Tickets on Your Phone

Step 1 - Open the MiLB App on your mobile device, click "My Tickets" and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or MemberServices@RidersBaseball.com for assistance.

Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.

Step 2 - Once logged in to your account, tap 'VIEW TICKETS' to view your tickets for your next game or tap 'VIEW ALL TICKET INVENTORY' to view tickets for all future dates.

Step 3 - After selecting the date of the game you are attending, a list of tickets for that date will appear. Tap on the specific tickets to view the barcode.

Step 4 - After selecting specific tickets, a barcode will appear. Please have this page visible on your phone when you approach the gate.

Tap 'NEXT TICKET' to scan barcodes on any additional tickets you may have.

The RoughRiders strongly recommend saving tickets to your Apple or Google wallet for quick retrieval on game days.

Forwarding Tickets

Step 1 - Open the MiLB App on your mobile device, click "My Tickets" and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or MemberServices@RidersBaseball.com for assistance.

Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.

Step 3 - Select the game date you would like to forward.

Step 4 - Select the tickets you would like to forward and click on the ‘CHOOSE FRIEND’ button at the bottom of the page.

Step 5 - Choose the friend who will receive your tickets or click ‘ADD FRIEND’ at the bottom of the screen to add a new friend.

Step 7 - Once the tickets have been successfully forwarded, you will receive a 'SUCCESS' pop-up and a confirmation email. The patron you sent tickets to will also receive an email to accept the tickets.

Redeeming Flex Plan Tickets

Step 1 - Open the MiLB App on your mobile device, click "My Tickets" and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or MemberServices@RidersBaseball.com for assistance.

Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.

Step 2 - Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘VOUCHERS’ option.

Step 4 - After selecting ‘CONTINUE,’ you can then select the game date that you would like to redeem your vouchers for. Once the game date has been selected, you can select your seats from what is available from the interactive seating map.

Step 5 - Once you have selected your seats, you will select ‘CONTINUE’ to proceed to checkout and your vouchers will automatically be applied to the cart. You will follow the checkout process, then select ‘PLACE ORDER’ and your tickets have been successfully set up.

Exchanging Your Tickets

Season Ticket Members Only

Step 1 - Open the MiLB App on your mobile device, click "My Tickets" and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or MemberServices@RidersBaseball.com for assistance.

Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.

Step 4 - Select the seats you would like to exchange, and tap CONTINUE.

Step 5 - Verify the game and seats you would like to exchange are correct and tap *FIND ELIGIBLE EVENTS. *

Step 6 - After selecting your new game, set your search options and tap OK. Tap a seating section on the seat map to view available locations. Select available seats from the interactive seating map. Tap the Arrow with the seat icon at the bottom of your screen to continue.

Frequently Asked Questions

Please note you must repeat the steps above to exchange your digital parking passes into your new game.