The Akron RubberDucks are going digital! Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at 7 17 Credit Union Park. Digital ticketing also allows fans to access tickets from the MiLB app.
Use the resources on this page to learn how you can access, forward and recall your digital tickets, and everything in between!
Go to akronrubberducks.com on your mobile device’s web browser. Click the three lines in the top left corner. From the drop-down, select ‘My Tickets’ button.
At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password (Ex, Same credentials as your Guardians Ticket Account).
Tap ‘Forgot Password’ if you are unable to remember your password.
If you don’t have an MLB account, click ‘Sign-up’ to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.
If you don’t have an MLB account, click ‘Sign-up’ to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.
At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password (Ex, Same credentials as your Guardians Ticket Account).
Tap ‘Forgot Password’ if you are unable to remember your password.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.
Once you have found and selected the date of the game you are attending, a list of your tickets will appear. Tap on a specific ticket to view the barcode.
We highly recommend saving tickets to your Apple or Google wallet for quick retrieval on game day.
After purchasing tickets, you will receive an email from ordertracking@tickets.com that will contain information regarding your tickets. The email will be sent to to same email that the tickets were purchased under. After opening the email, click “HERE” to download your tickets.
From the page that is opened, you can directly add tickets purchased to the wallet on your smartphone or print tickets.
If adding to wallet, ensure you click the “Add” button on the top right corner for each individual ticket purchased.
If you select view & print tickets - print tickets from the settings on your phone.
Select ‘Forgot Password?’ to begin the process of resetting your password.
You should receive an email from AccountService@mlb.com containing a verification code. It can take 5-10 minutes to receive. Be sure to check your Spam/Junk folder.
Enter your new password making sure it meets the password requirements. Once your new password is made, re-login with your new password.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the date of the game for which you want to forward tickets.
Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.
Select the tickets you would like to transfer.
Then, tap ‘Choose Friend’ at the bottom of your screen.
Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.
Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.
If your recipient does not already have a Guardians or RubberDucks ticketing account, they will be prompted to create one when they receive their ticket.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the game for which you want to recall tickets.
Tap ‘Recall Tickets’ to complete the transaction or ‘Add More Tickets’ to select additional tickets to recall.
Once logged in to your account, tap the three lines in the top right corner.
To redeem your vouchers, tap on your 2026 flex plan.
You can also add any other received vouchers on this page.
All available vouchers will be shown on this page. Scroll to the bottom of this page, click the Voucher Actions arrow icon, and choose Redeem to use your vouchers. Here you can also choose to forward vouchers to your contacts.
Select the number of vouchers you want to redeem by clicking the check box next to each voucher. One voucher
equals one seat redemption. Once selected, click “Continue” on the bottom of this page.